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Webinar: Grievances and Complaints: Ensuring Hospital Compliance hosted by North Dakota Hospital Association

Date : Jun 25 , 2020

On Thursday, June 25 the North Dakota Hospital Association will host two-hour webinar for chief medical officers, medical staff leaders, chief nursing officers, chief operating officers, nurse educators, legal counsel, and compliance officers.

This webinar will review the nondiscriminatory provision of the Affordable Care Act (Section 1557) which is enforced by the Office of Civil Rights (OCR). Section 1557 requires a hospital to have a grievance procedure; a compliance coordinator to investigate any alleged noncompliance, including discrimination; and a process to promptly resolve grievances. This program will also discuss the Joint Commission standards on complaints and DNV Healthcare on grievances and how they interface with the CMS interpretive guidelines.

To learn more or register for this event, please visit the North Dakota Hospital Association website.

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